Last updated: June 2026
Privacy Policy
At UTG Experience, we value the privacy of our clients and take every measure to protect their personal information. This policy outlines the personal information we collect, how we use it, and the steps we take to safeguard it.
01Information collection
UTG Experience may collect personal information from clients through our website, email, phone calls or in-person interactions. This information may include your name, address, email address and phone number.
We may also collect non-personal information, such as IP addresses, browser types and operating systems, to help us improve our website and services.
02Use of information
UTG Experience uses clients’ personal information for the following purposes:
- To provide tour guide services and related activities
- To communicate about bookings, itinerary changes and other relevant information
- To process payments and other financial transactions
- To improve our website and services
- To comply with legal and regulatory requirements
03Sharing of information
We do not sell or share clients’ personal information with third parties, except as necessary to provide tour guide services and related activities.
04Data security
We have implemented appropriate measures to protect your personal information, including:
- Securing our website with SSL encryption
- Using secure payment processing systems
- Limiting access to personal information to authorised personnel
- Regularly monitoring our systems for security breaches
05Data retention
UTG Experience retains clients’ personal information for as long as necessary to provide our services and to comply with legal and regulatory requirements. We may also retain non-personal information for analytical or research purposes.
06Your rights
Clients have the right to request access to their personal information, as well as to request that we correct or delete it. To make such a request, please contact us using the details below.
07Updates to this policy
UTG Experience may update this Privacy Policy from time to time to reflect changes in our practices. By continuing to use our website and services after any changes, clients agree to the updated policy.
08Contact information
If you have any questions about this policy, or wish to access, correct or delete your personal information, please contact us at bookingparis@utg-experience.com.